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Last updated: October 26, 2025
Ezomart operates the Ezomart mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We collect several different types of information for various purposes to provide and improve our Service to you.
Ezomart uses the collected data for various purposes:
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Browse our products, select the item you like, choose the size and color if applicable, and click 'Add to Cart'. Once you are ready, go to your cart and click 'Checkout'. Follow the steps to enter your address and confirm your order.
We currently support Cash on Delivery (COD). You can pay in cash to the delivery agent when you receive your order.
We have a 7-day return policy. If you are not satisfied with your product, you can request a return from the 'My Orders' section within 7 days of delivery. The item must be in its original condition.
You can track your order status in the 'My Orders' section of the app. We will also send you notifications when your order is shipped and out for delivery.
Welcome to Ezomart. These terms and conditions outline the rules and regulations for the use of our application. By accessing this app, we assume you accept these terms and conditions. Do not continue to use Ezomart if you do not agree to all of the terms and conditions stated on this page.
To access certain features of the app, you must register for an account. You must provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
By placing an order, you are offering to purchase a product on and subject to the stated terms. All orders are subject to availability and confirmation of the order price. We currently support Cash on Delivery (COD) as the primary payment method.
Dispatch times may vary according to availability. Any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
We offer a 7-day return policy for eligible items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your return is received and inspected, we will process your refund.
To begin your shopping journey, either create a new account with your email, log in if you already have one, or simply continue as a guest to browse our collection.
The home page features special offers, new arrivals, and popular products. For a specific item, tap the search bar at the top and type in what you're looking for.
As you type in the search bar, you'll see live suggestions to help you find items faster. You can also explore our full range by tapping the 'Category' tab in the bottom navigation menu.
Tap on any product to see more information, including multiple images, available sizes and colors, product highlights, and a detailed description.
Found something you like? Tap the 'Add to Cart' button. If you want to save it for later, tap the heart icon to add it to your 'Wishlist'.
Navigate to your cart, review your items, and tap 'Checkout'. You'll be prompted to select a delivery address (or add a new one). Confirm your order to finalize the purchase. We currently support Cash on Delivery (COD).
Go to the 'Orders' page from the bottom navigation to see a list of your past and current orders. Tap on any order to view its status and track its journey from our warehouse to your doorstep.
In the 'Menu' tab, you can update your profile picture and name, manage your saved delivery addresses, and access help and support options.